Weather Policy

We have marquees but…

 

Hong Kong Oktoberfest is an outdoor event. Part and parcel of that is being open to all the elements mother nature may throw at us, including unpredictable weather changes at any moment. We operate in most weather conditions. We only cancel events in seriously foul weather where danger presents itself to our patrons and staff, such as lightning/thunder, high winds. We will also cancel if the HKO raises the Typhoon Signal No. 3 and higher or the Red and higher Rainstorm Warnings.

 

We encourage you to check the HKO forecast HERE and pack accordingly (but remember forecasts can change). If it looks like rain, then wear something waterproof and if it looks a little chilly, then bring something to snuggle under.

 

Coming to an outdoor event always has its weather risks. You accept, by purchasing tickets, that you acknowledge the unpredictability of the weather, and no refunds will be given if you do not find the weather satisfactory.

 

If we do need to cancel you session, here’s what happens…

Our team has a lot of experience when it comes to weather. The event managers onsite are constantly checking the weather radar and the conditions at the location, which may differ from those at your home.

 

Although we’ll try and cancel a session as early as possible, sometimes a clear decision cannot be reached until closer to opening and it is unlikely you will hear from us much earlier than this. In rare occasions we may cancel after the gates have opened, or after the event has commenced.

 

If you contact us, we will not be able to give you any more information if we have not announced the cancellation. It is best to wait for us to contact you. If you do not hear from us, the screening is going ahead.

 

In the unlikely event of a cancellation, the notification will come via social media and email (for ticket purchasers only).